Customer Service Representative

Customer Service Representative

Location: Boynton Beach, FL (Onsite)

Salary: $45,000 – $55,000/year (DOE + performance)

Schedule: Full-time | Monday–Friday | Day Shift | No Weekends

Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)

We’re looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you’ll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.

• Deliver exceptional customer support via phone in a professional and friendly manner.
• Assist customers with inquiries related to high-end luxury products.
• Accurately document and manage interactions using CRM systems.
• Collaborate with team members via Slack and Google Workspace.
• Focus on problem-solving and creating a positive customer experience.

• Strong communication skills (written and verbal English).
• A genuine passion for customer service and helping others.
• Ability to stay organized and multitask in a fast-paced environment.
• Experience with CRM tools, Slack, or Google Workspace is a plus.

• Established & Growing Company – Over 35 years in business
• Reputable Luxury Brand – 3,000+ 5-star Trustpilot reviews
• Career Growth Opportunities – We promote from within
• Supportive Team Culture – Collaboration and respect are at our core

• Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays.
• 401(k):
  Eligibility after 6 months.
• Health Insurance:
  Company contribution included.