Front Desk; Weekends​/1st & 2nd shifts​/Overnights​/WPB

Location

West Palm Beach, FL 33401

$20/hr - $22/hr

Monday‑Sunday 7:00 a.m. to 3:30 p.m.; 3:00 p.m. to 11:30 p.m. and some overnights (Sat & Sun OFF)

As a Front Desk Associate, you’ll work independently, without direct supervision, using strong communication, telephone, and customer service skills. You’ll be detailed‑oriented, able to multitask, meet and greet residents, check guests and service providers in/out, understand and react to emergency response and access control procedures, monitor and operate electronic security control systems, and accurately maintain daily logs, records and forms.

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations promptly and efficiently.
• Monitor and control access to the building.
• Maintain daily logs, records, and forms.
• Resolve and follow‑up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follow safety procedures and maintain a safe work environment.
• Perform other duties as required.

• High school diploma or equivalency preferred.
• College‑level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service, communication and interpersonal skills required.

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of spoken and written word.
• Navigate the property/building quickly and easily to perform job functions.
• Complete all required forms.
• Work extended hours and weekends as required by project needs.
• Respond to emergencies promptly.

As a full‑time exempt associate, you will be eligible for comprehensive benefits including a choice of multiple medical plans, dental, and vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

The above information in this description indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management may assign or reassign schedules, duties, and responsibilities to this job at any time.

We may utilize an Automated Employment Decision Tool (AEDT) to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

Candidates who require an alternative selection process or a reasonable accommodation may request assistance through our designated contact channel at national

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on data collected, sources, and retention policies, by contacting national We will respond in accordance with Local Law 144 within 30 days.