Crew Member, Customer Service​/HelpDesk

Overview

Sky Zone Crew Members are part‑time associates who gain experience across multiple departments while building essential workforce skills such as customer service, safety management, and effective communication.

• Work closely with park members, guests, and colleagues.
• Provide a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment.

• Must be 16 years of age or older.
• Comfortable engaging with large groups of people.
• Able to work a flexible schedule during park operational hours, including normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high‑volume, customer‑facing role (e.g., entertainment, retail, service, fitness) is ideal but not required.
• Customer service or sales experience is considered a bonus.
• Able to sit, stand, and move around the park for long periods of time.
• Able to lift a minimum of 20 pounds.

• Remain stationary and move around the park for long periods to accommodate guest, park, and safety needs.
• Lift and/or move a minimum of 20 pounds.
• Frequently communicate and interact with employees and customers in a busy, often loud indoor environment.

Compensation ranges from $15–$16/hr based on qualifications and experience.