Patient Access Representative

Job Description

Company Overview

Job Summary

We are seeking full-time Patient Access Representatives to work on-site at the our Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Other duties as assigned

• High school diploma required;
  Bachelor's degree preferred
• Proven work experience as a Patient Access Representative;
  Minimum 2 years of relevant experience required
• Strong administrative and organizational skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and data entry systems
• Ability to multitask and maintain strong attention to detail
• Compassionate and patient
• Ability to work independently and as a team player
• Strong organizational skills
• Ability to multitask and use critical thinking to complete tasks
• Ability to stay calm while working under pressure

All your information will be kept confidential according to EEO guidelines.