Field Care Coordinator

Become a part of our caring community

The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

We are looking for motivated and dynamic case managers that reside in the following areas:
Boca Raton, Delray, and Boynton Beach areas of FLORIDA.

Current starting salary is $64-68K/year based on qualifications/experience.

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for you!

Here at Humana we thrive on teamwork and highlighting the success of each of our team members.

At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel.
• Assess and evaluate member's needs and requirements in order to establish a member specific care plan.
• Ensure members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being.
• Plan and implement interventions to meet those needs.
• Coordinate services, monitor and evaluate the case management plan against the member's personal goals.
• Guide members/families towards resources appropriate for their care.
• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract.

Care Coaches shall meet one of the following qualifications:

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience.
• Prior experience with Medicare & Medicaid recipients.
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
• AHCA Fingerprint Required.
• This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance.
• Ability to work Monday-Friday 8:30am-5:00pm.

• Bilingual English/Spanish with ability to pass a Language Proficiency Exam.
• Community Health Worker.
• Prior nursing home diversion or long term care case management experience.
• Experience with electronic case note documentation and documenting in multiple computer applications/systems.
• Experience working with geriatric population.
• Experience with health promotion, coaching and wellness.
• Knowledge of community health and social service agencies and additional community resources.
• 701B Certification.
• Medication application (RFA) experience.

• Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if…