Head of Customer Support & Technical Solutions

A leading analytical instruments company in Boynton Beach, Florida, is seeking a Customer Support Manager to lead customer support initiatives. This role requires strong leadership, customer service skills, and technical expertise with a minimum of 7 years in technical support and 5 years in team management. Responsibilities include providing technical assistance, mentoring staff, and ensuring top-quality service to clients. A Bachelor’s degree in a relevant field is essential, and a Master’s is preferred.

Up to 10% travel may be required.
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