Network Administrator

The purpose of this classification is to perform advanced technical work in the installation, configuration, maintenance, and support of local and wide area network systems. This position ensures optimal network performance, security, and availability while providing technical support to users on hardware, software, and network-related issues.

Administers and maintains various computer network operating systems; monitors system performance, capacity, and availability to ensure efficient operation.

Monitors and analyzes network components including routers, switches, firewalls, and wireless systems to verify proper operation.

Provides help desk and technical support services to staff, troubleshooting hardware, software, and network issues.

Establishes and manages user accounts, permissions, and access controls to maintain network security.

Diagnoses and resolves issues related to computer hardware, network infrastructure, databases, and peripheral devices.

Performs system testing, upgrades, and maintenance; implements modifications to improve system performance and reliability.

Installs, configures, and deploys computer hardware, software applications, and network components.

Supports remote access technologies including VPNs and secure connectivity solutions.

Installs, relocates, and maintains network cable and equipment based on organizational needs.

Upgrades and replaces network hardware and software components to enhance performance and capacity.

Assists in database configuration and maintenance for departmental systems.

Researches, evaluates, and recommends hardware/software purchases; prepares requisitions and supports documentation.

Monitors data backup systems: performs file restoration and disaster recovery operations as needed.

Schedules and manages data archiving and storage processes.

Utilizes technical documentation, manuals, and online resources to support troubleshooting and system improvements.

Performs other related duties as required.

• Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, Computer Science, or a closely related field; and
• Five (5) years of experience in network administration or systems support.
• Possess [or obtain within fourteen (14) days of hire] and maintain a valid Florida Driver’s License.

• Associate’s degree from an accredited college or university in Computer Science, Information Technology, Computer Science, or a closely related field; and
• Seven (7) years of experience in network administration or systems support.
• Possess [or obtain within fourteen (14) days of hire] and maintain a valid Florida Driver’s License.

Effectively communicates with supervisors, staff, other departments, vendors, and external stakeholders.

Accurately conveys technical information to both technical and non-technical users.

Ability to prepare clear, concise, and accurate documentation, reports, and correspondence.

Ability to understand and follow oral and written instructions with minimal supervision.

Ability to maintain professional and cooperative working relationships.

Knowledge of network infrastructure, protocols (TCP/IP, DNS, DHCP), and security practices.

Experience with network hardware, cabling, and system software applications.

Knowledge of standard business communication formats and proper grammar usage.

Ability to troubleshoot and resolve complex technical issues efficiently.

Ability to manage multiple tasks, priorities, and deadlines.

Ability to maintain accurate records and documentation.

Strong interpersonal and customer service skills.

Ability to work collaboratively with internal teams, vendors, and external agencies.

Physical Ability
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Tasks require the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight, ten (10) pounds. Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements
:
Tasks require the ability to perceive…