Surgical First Assistant 20k

Position Summary:

We have an exciting opportunity to join our team as a Lead Telehealth Nurse
- Access.

• Collaborate with the Telehealth Nurse Manager or designee regarding daily assignments for the team; monitor message volumes throughout the day and collaborate with the NM or designee regarding staffing and assignment changes
• Keep assigned team updated on staffing changes, provider outages and other updates for sites within assigned region or specialty
• Support the implementation of new departmental policies, procedures and workflows
• Provide staff re-education as needed related to policies, procedures and workflows
• Act as first line assistance for staff issues related to questions, patient issues and immediate problems
• Review and QA issues or cases forwarded by the sites within assigned region, and review outcomes with NM or designee, and with Telehealth Nurse as appropriate
• Act as a liaison between the team and the Nurse Manager for issues or questions related to working with sites within the assigned region
• Maintain timesheets for telehealth nurses within assigned team – ensure that payroll is accurate for Nurse Manager approval
• Other duties as required

• To qualify you must have a Bachelor of Science in Nursing
• 3-5 years of clinical experience, preferably in an ambulatory office setting or emergency department, with subject matter experience within assigned specialty
• Unrestricted Registered Professional Nursing license in New York State and Florida
• Ability to demonstrate critical thinking and independent thinking
• Excellent time management, organizational and prioritization skills
• Ability to collaborate and communicate with all levels within an organization
• Excellent communication skills written, interpersonal and the ability to communicate effectively via telephone and electronically
• Strong computer skills including Microsoft Office suite and Electronic Medical Records, preferably Epic
• Excellent customer service skills.

Registered Nurse Lic
- Florida, Registered Nurse License-NYS

Must have previous endocrinology experience and be knowledgeable about various endocrinology conditions, particularly diabetes (Type 1 and Type
2)