General Manager RT

Job Overview

At Race Trac, our General Managers don’t just run a store – they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high‑energy leader who thrives in a fast‑paced environment, this is your opportunity to make an impact. You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

• Competitive pay and performance‑based incentives
• Career growth opportunities – we promote from within!
• Comprehensive training and development to enhance your leadership skills
• Lead with guidance – operate with an entrepreneurial mindset and focused support for people and guests
• Fast‑paced, guest‑focused environment where no two days are the same
• Complete benefits package – medical, dental, vision, 401(k), paid time off (PTO) and more!
• Flexible schedules and weekly pay options

• Lead & develop a winning team
• Foster a guest‑obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued
• Drive store performance & profitability by executing operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results
• Ensure high standards in food & safety by leading by example in safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet or exceed expectations
• Train and enforce compliance with food handling, safety regulations, and company policies
• Maintain a clean & organized store – ensuring it is always clean, well‑stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels
• Understand the impact of inventory and execute all inventory processes, including regular audits and checks
• Analyze inventory, shrink, and labor reports to identify improvement opportunities and communicate corrective action plans to the team
• Regularly monitor store traffic and create effective schedules at least two weeks in advance, balancing labor costs with demand
• Ensure accurate payroll execution and that all associates’ hours are recorded and paid correctly
• Use data such as sales trends, seasonality, and turnover to determine staffing needs and maintain adequate staffing
• Oversee written performance management, ensuring conversations are conducted privately and constructively with all documentation completed and signed
• Build a growth mindset in team members by offering continuous feedback and coaching on their development journey
• Create an inclusive environment where all team members feel valued, included, and empowered to bring their whole selves to work

• 5+ years of retail, food service, or restaurant management experience (high‑volume preferred)
• Strong leadership, coaching, and team‑building skills
• Ability to analyze business metrics and make data‑driven decisions
• Proficiency in Microsoft Office Suite and financial reporting
• Knowledge of labor laws and staffing best practices

• High school diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks as needed
• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

All qualified applicants will receive consideration for employment with Race Trac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.