Finisher, Customer Service Rep, Retail

Finisher# FinisherM
01-Hypoluxo - Boynton Beach, FL 33436## Overview Position Type Full Time## Description
** Level:
** Frontline | Hourly
** Department:
** Site Operations
** THE ROLE
** At El Car Wash, the finish is everything. As a Finisher, you bring the final touch that turns a great wash into a standout experience. You move with purpose, take pride in the details, proactively catch what others miss, and make sure every customer drives away impressed — every single time.
** WHAT YOU'LL OWN
**** Deliver the final wow
- ** Complete each vehicle with precision — drying, vacuuming, and detailing to meet our high standard every time.
** Obsess over the details
- ** Spotless windows, clean interiors, shining wheels and tires — every car, every time, no exceptions.
** Catch it and fix it
- ** Notice what others miss and flag issues proactively instead of passing them along. Your eye for quality protects our standard.
** Create a great customer moment
- ** Engage at vehicle handoff, ensure satisfaction, and leave a lasting positive impression — every car is someone's pride and joy.
** Move with speed and purpose
- ** Work efficiently to keep the flow strong while maintaining quality. Speed and standard are not a tradeoff here.
** Win as a team
- ** Support teammates, jump in where needed, and help deliver a seamless experience every shift.## Qualifications
** WHAT YOU BRING
*** Reliable attendance — you show up ready to move from the first minute
* Strong attention to detail — you notice what others miss and you care about the difference
* Able to work with speed without sacrificing quality
* Team-oriented — you contribute to team flow, not just your personal output
* Physical stamina — comfortable standing, bending, and moving for a full shift
* Willingness to flag issues rather than pass them along — proactive quality ownership
* Prior detailing, car wash, or finishing experience is a plus
** HOW YOU SHOW UP — ECW COMPETENCIES**
* ** Customer-Centric Approach —
** Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
* ** Drives Results —
** Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.
* ** Team Collaboration —
** Works well with teammates, communicates openly, and contributes to a supportive team environment.
* ** Problem-Solving —
** Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.
* ** Safety & Compliance —
** Follows safety procedures, uses equipment correctly, and speaks up about hazards.
* ** Job Knowledge & Technical Proficiency —
** Understands job responsibilities, products, and tools needed to perform work accurately.|  || --- ||
** Why El Car Wash
** Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you take pride in your work and make every detail count. |
** WHAT YOU'LL GET
*** Full comprehensive benefits (Health, Vision, Dental)
* 401(k) with 4% match — yes, free money
* Paid time off
* Parental leave (maternity & paternity)
* Tuition reimbursement
* Pet insurance
* Mental health days
* On-the-job training and real career growth
* FREE car washes
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