Warranty Service Technician

Warranty Service Tech – Full‑Time / Permanent / Onsite – Palm Beach, FL area

• Perform new homeowner orientations and customer service
• Develop a constructive and helpful working relationship with homeowner
• 30 day and 11‑month walk‑throughs with Homeowners and work order follow‑up
• Schedule and work with vendors and sub‑contractors to complete warranty service work
• Additional responsibilities to be discussed

• Prior experience in customer service/contractor management
• Strong customer service skills in dealing with homeowners
• Must have strong written and verbal communication skills
• Ability to work at locations across the division
• Must have a valid driver’s license and personal transportation
• High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
• Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
• Proficient in Microsoft Outlook, Excel and Word.
• Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
• Knowledge of various tools and equipment

• Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work
• Bachelor’s degree, Construction or related program preferred
• Build Pro scheduling software experience preferred

• 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
• Health, Dental and Vision Insurance
• Life Insurance and Short/Long Term Disability
• Flex Spending, 401K with Company Matching and Tuition Reimbursement
• Entertainment Discounts, Employee Home Ownership Program and Company‑wide Volunteer Program

Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.

Qualified applicants will be contacted directly by the Talent Acquisition team.