Receptionist, Administrative​/Clerical

EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding.

Not all prohibited bases will apply to all programs and/or employment activities. All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.

If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

• Job Opening Date:
  June 18, 2026
• Job Status:
  Part‑time, 20 hours per week
• Wage: $23.50 per hour
• Schedule:
  • Monday, Wednesday, Thursday: 12:00 PM – 5:00 PM
  • Tuesday: 1:30 PM – 7:00 PM

• Greet and assist all visitors in a professional, welcoming, and helpful manner.
• Operate a multi‑line phone system and virtual voicemail service, directing calls and messages promptly and accurately.
• Maintain a working knowledge of all HRDC programs to provide accurate information, directions, applications, and referrals.
• Receive and photocopy documents for applications and program needs.
• Interact daily with clients, staff, volunteers, and donors to provide information and community resource referrals.
• Schedule and communicate front desk coverage to ensure continuous service.
• Monitor building access and lobby activity to support staff and visitor safety; assist with locking doors and reviewing camera footage as needed.
• Provide training and orientation on front desk duties and office equipment to coverage staff.
• Communicate effectively with coverage staff and supervisors to ensure continuity of operations.

• Receive, sort, and route incoming and outgoing mail; maintain the internal mailbox system.
• Maintain and troubleshoot office equipment; coordinate service or repairs as needed.
• Assist in ordering and maintaining office supplies.
• Prepare correspondence, reports, and forms as requested.
• Perform clerical duties such as filing, copying, scanning, and collating documents.
• Track and log incoming payments, ensuring deposits are secured in the safe.
• Assemble and distribute program application packets.
• Collect rent and issue receipts for agency rental properties.
• Occasionally distribute payroll checks to staff.
• Provide general administrative support to programs (printing, scanning, filing, and other clerical tasks).
• Retrieve and forward messages from the main voicemail box.
• Attend required meetings and training, including Behaviour Review and Crisis De‑escalation.
• Participate in cross‑training and job shadowing as needed to support agency operations.

• Record and verify daily cash receipts, donations, and payments; reconcile petty cash and prepare claims.
• Maintain fiscal spreadsheets to verify deposits and payments across programs.

• Maintain cleanliness and organization of the reception area, front lobby, copy room, and supply areas; assist with office safety, accessibility, and equipment readiness.
• Other duties as assigned.

• Attend monthly all‑staff meetings.
• Read employee communications and weekly newsletters.

• Minimum of two years of experience in administrative support, reception, or customer service (preferred).

• Communicate and collaborate effectively with individuals from diverse backgrounds and experiences.
• Spanish…