Escrow Assistant

Job Summary

Escrow Assistant supporting the Escrow Department in a branch or office setting. Responsible for customer service and administrative duties related to residential escrow closings.

• Perform a wide range of administrative duties to gather information and assist in the escrow process.
• Open orders and input closing statement information.
• Prepare documents for closing and handle the complete disbursement and follow‑up of all escrow transactions.
• Communicate requirements and other information to clients.
• Interpret various agreements as they relate to closing and prepare all documents required for transactions.

• Work on problems of moderately complex scope where action requires a review of a variety of factors.
• Research and obtain information for a wide range of complex data.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Follow department processes and procedures and may recommend improvements to these processes.

• Customer service skills.
• Problem solving skills.
• Strong organizational skills.
• Knowledge of the MS Office suite.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism and a positive service attitude at all times.
• Strong detail orientation.
• Knowledge of company and/or client operating systems.

• High School diploma or equivalent.
• 2+ years of escrow‑related experience.

$16.63 - $22.18 per hour.

First American is an equal opportunity employer in every sense of the term.