OCSL Program Coordinator

Program Coordinator Overview

The OCSL Program Coordinator will provide resources to students seeking support for off-campus housing, community transportation, and advise them on neighborhood and community integration. This role works closely with the Division of Student Success and the Associated Students of Montana State University, and partners with campus and community partners. The Coordinator focuses on direct student engagement, service delivery, and operational support of established OCSL programs.

• Provide direct 1:1 student advising sessions to share resources, support housing navigation, and connect students to campus and community services under established program guidelines.
• Coordinate student referrals to MSU Division of Student Success and community partners as directed by the Program Manager.
• Work as a collaborative member of the ASMSU and OCSL teams and serve in a student-centered, professional manner.

• Participate in meetings with community housing stakeholders (e.g., property managers, leasing offices) in coordination with the Program Manager.
• Support weekly operations of OCSL’s safe ride program, Cat Cab.
• Collect and organize student and housing data and provide summaries to support program assessment and reporting.
• Support in the maintenance and development of web content and student-centered educational materials, including print and digital marketing materials, upkeep of the OCSL website, development of social media content, and more.
• Support management of educational materials and resource databases, including the Off-Campus Housing Marketplace.

• Collect and maintain records and data to support program evaluation and future program development.
• Support the Program Manager with general office administration.
• Assist the Program Manager in the planning and coordination of workshops, events, and educational programming.
• Responsible for day-to-day administrative support and operational execution of OCSL activities.

• Bachelor’s degree in a related field, or an equivalent combination of education and/or experience.
• Experience providing direct student support services, advising, or program implementation.
• Experience with professional marketing strategies, including use of social media, Canva, Adobe Creative Suite, or web content management systems.
• Demonstrated competence maintaining confidential records with a high degree of accuracy and close attention to detail.
• Demonstrated strong communication skills, both verbal and written.
• Demonstrated competence using personal computers and various software such as word processors, spreadsheets, databases, presentation software, email and the internet.

• Demonstrated experience working with diverse student and stakeholders in a complex high-energy collaborative team.
• Experience in housing management or student advising.
• Experience working with campus and community partners.
• Experience in event planning and facilitation.
• Competence with the appropriate use of generative AI tools in a professional context.

• Create and maintain a rapport with student leaders to collaborate towards achieving student-led initiatives.
• Establish and maintain effective working relationships with co-workers and other departments and staff across campus and the community.
• Be able to work independently and effectively with minimal supervision as a team member.
• Demonstrate competence organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities while maintaining a positive and professional attitude.
• Possess excellent verbal and written communication skills to communicate with and support students and stakeholders effectively and confidently.
• Maintain confidentiality of records and information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

• Resume
• Cover Letter