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Director, Customer Experience — AI-Driven & Scalable
Job in
Bozeman, Gallatin County, Montana, 59772, USA
Listed on 2026-07-17
Listing for:
Make Choteau Home
Full Time
position Listed on 2026-07-17
Job specializations:
-
Business
Corporate Strategy, Business Analyst
Job Description & How to Apply Below
onX is seeking a Director, Customer Experience to elevate the 40-person CX team into a world-class product differentiator as we scale. The role reports to the COO and encompasses delivery, systems, insights, and self-service experiences.
You will lead operations, develop leaders, define a CX strategy with AI integration, and collaborate with Product Management and Engineering to translate customer feedback into actionable roadmap priorities.
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