Sales Coordinator

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, and communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own unique way and you can expect the same in return. It all starts with you.

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you—with your diverse background, talents, experiences, and plucky personality—is fully welcome and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate: people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

You're a self-motivated and ambitious individual with an interest in sales, as well as outstanding organization, communication, computer, and property systems management skills. You value great customer service and have a genuine approach to hospitality. In your role as Sales & Marketing Coordinator, you’re the beating heart of the Sales & Marketing team. You’ll support the department by being the first stop for all inbound group and catering inquiries, helping high-value clients and partners, performing administrative and clerical functions, and coordinating projects and tasks to ultimately drive group, tour, consortia, and corporate transient business for Kimpton Armory Hotel Bozeman.

• Acting as lead catcher for all inbound meeting and event inquiries; promptly qualifying business; accurately building inquiries and bookings in the CRM system; and distributing leads to the appropriate sales team member in accordance with SOPs.
• Coordinating travel agent and local account bookings, special requests, follow-up, and commission inquiries; facilitating VIP arrangements, including guest room and restaurant reservations, amenities, and pre-checking guest rooms as needed.
• Inputting group reservations and rooming lists into the hotel PMS system, ensuring the accuracy of reservation details.
• Supporting departmental financial processes, including purchase orders, supplier setup, invoice processing, commission tracking and payment, expense accruals, and maintenance of the department checkbook.
• Providing general administrative support; fielding and following up on incoming calls and emails; screening and fulfilling donation requests; maintaining supplies.
• Supporting hotel marketing and programming & activations efforts, including coordination and execution of related initiatives as needed.
• Maintaining and organizing sales collateral, presentations, menus, fact sheets, digital assets, and other resources, ensuring materials are accurate and current.
• Producing and distributing recurring sales reports; sending planner surveys and distributing results; compiling data and reports as needed for incentive tracking, presentations, meetings, and other business needs.
• Coordinating and supporting site tours, media/influencer visits,…