Academic Services Coordinator

Overview

Academic Services Coordinator – Program Coord II Classified, Contract Term, Semester. Salary $21.99 per hour, commensurate with experience, education, and qualifications. FTE 1.0, Benefits Eligible.

Contact:
Lisa Stevenson, Business Operations Manager, , lisa.stevenson
1.

• Coordinate graduate program activities including application processing, classroom scheduling, student record maintenance, and graduation procedures.
• Support graduate student orientation and committee activities.
• Process graduate awards, fellowships, and related budgets.
• Generate all departmental correspondence to graduate students; respond to general graduate program inquiries.
• Coordinate undergraduate non-teaching minor and undergraduate program matters such as student registration for restricted-entry courses, internship and independent study record maintenance, and academic progress.
• Coordinate advising efforts and assign faculty advisors.
• Meet with prospective students and families.
• Liaise between NAS, AIANSSS, and campus student services offices.
• Plan and coordinate departmental events including venue booking, travel and lodging arrangements, budget management, invitations, refreshments, and meeting materials.
• Coordinate events and reservations for the American Indian Hall Building.
• Work with the NAS Department Head, Dean’s Office, and University Communications to support newsletters, promotional materials, website and social media updates.
• Coordinate recruitment events with AIANSSS, including MSU Fridays and statewide initiatives.
• Provide front-line customer service and daily office support; maintain shared spaces and schedules.
• Process course scheduling, catalog updates, and textbook orders.
• Compile and analyze enrollment, course, and curriculum data.
• Provide guidance on department and university policies with the Graduate School, Registrar’s Office, and Office of International Programs.

• Progressively responsible administrative work experience or an equivalent combination of relevant education and experience.
• Demonstrated customer service experience working with constituents from all backgrounds.
• Ability to organize and prioritize multiple work assignments, meet deadlines, and exercise adaptability with a high degree of accuracy.
• Advanced proficiency in Microsoft Word, Excel, Outlook, and computer databases.

• Bachelor’s degree in a related field.
• Knowledge of MSU procedures and policies or previous experience in an academic department in higher education.
• Knowledge of American Indian cultures and the ability to communicate effectively with people from all backgrounds.

• Possess excellent written and verbal communication skills.
• Possess strong decision-making and problem-solving skills.
• Be self-motivated and able to follow through on tasks and projects to completion.
• Show ability to learn MSU policies, procedures, and systems for student data tracking.
• Maintain productive and positive working relationships with coworkers, faculty, students, supervisors, and the public.
• Represent the Department of Native American Studies professionally and courteously.

This job description is a general description of the role. Montana State University reserves the right to assign or reassign duties and responsibilities at any time.

The essential duties listed above represent the knowledge, skill, and ability required. An individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

This position is not eligible for sponsorship.