Assistant Dean of Case Management

Assistant Dean of Case Management

The Office of the Dean of Students (DOS) and Montana State University is seeking a highly energetic and organized student affairs/mental health professional to serve as the Assistant Dean of Students. The DOS is one of the most vibrant and engaged offices on campus. We work with students, parents, faculty, staff and alumni on a myriad of student life issues. Our goal is to provide support for students as they develop the living and learning skills to succeed as students and emerging adults.

Position Number - 4C5364

Department
- Dean of Students

Division
- Division of Student Success

Appointment Type
- Professional

Contract Term
- Fiscal Year

Semester

FLSA
- Exempt

Union Affiliation
- Exempt from Collective Bargaining

FTE - 1.0

Benefits Eligible
- Eligible

Salary - $80,000 annually, commensurate with experience, education, and qualifications

General Statement
- The Assistant Dean of Students serves as a staff member in the Office of the Dean of Students (DOS) and is the lead DOS staff member for responding to reports of concern from the campus community (including parents and family members) about the health/wellbeing of students. The Assistant Dean responds to reports and coordinates administrative support and case management efforts for students who may be at risk (such as threatening harm to themselves or others).

With oversight from the Dean of Students, the Assistant Dean provides daily coordination of the Campus Assessment, Response, and Evaluation (CARE) Program, which includes the Behavioral Intervention Team and the CARE Team. This position also serves as the advisor to MSU's Interfraternity Council (IFC).

Duties and Responsibilities
- Direct Student Support and Case Management (50%) Responsible for overseeing 1400 cases of direct services to students, including providing supervision for the Non-Clinical Case Managers in the office. Carry a case load of over 100 students (annually) who experience personal distress or hardship. Examples of possible student concerns include personal/social difficulties, physical/mental health-related concerns, financial hardship/distress, basic needs insecurities, and/or academic, behavioral, or other difficulties who would benefit from intervention and referrals to on and off-campus resources and to ensure they receive developmentally appropriate interventions and support.

Conduct initial and on-going meetings with students, family members, faculty, staff, and other constituents regarding a student of concern and after critical incidents to determine appropriate response, available support, and referral options. Coordinate appropriate, comprehensive, and effective intervention and communication between multiple university offices, academic units, health care providers, and community resources to meet student health, academic, financial, housing, social, and other needs.

Offer comprehensive and holistic support services for students who pursue a leave of absence (LOA). Manage and support students' return to academic and campus residential environments following significant events and the re-entry phase for students who return from a leave of absence (LOA). Guide and support students, family members, faculty, and staff as needed in navigating university policies, procedures, and resources.

Oversee and manage the Student Emergency Fund (SEF), including leading efforts with MSUAF to raise private giving for this program;
Assist students in locating and obtaining emergency funding. Conduct regular, timely, and appropriate case management with students regarding their critical incident and other needs (as necessary). Facilitate communication to academic units of critical incidents on behalf of students. Maintain appropriate documentation for student support and critical incident response case files. Protect privacy of student educational records per FERPA and maintain compliance with reporting requirements under Title IX, the Clery Act, and other applicable regulations.

Outreach and Education (20%) Collaborate with various University departments including but not limited to schools/colleges, Registrar's Office, Financial Aid, University Student Housing, Counseling and Psychological Services, Student Health Services, Disability Services, and other campus units designed to support specific populations (e.g. first-gen students) to ensure awareness of student support and critical incident response and appropriate coordination between units in support of students.

Participate in training sessions and presentations regarding student support and critical incident response for various audiences including faculty, staff, parents/families, and others. Develop and maintain relationships with community service providers including outpatient providers, and community agencies, as appropriate. Improve and enhance campus wide awareness of the CARE program, including various academic departments and other key constituencies such faculty, staff, students, and parent/family…