Academic Advisor I or II

This position is not eligible for new sponsorship.

Salary Advisor I: $20.00-$23.00 per hour. Advisor II: $20.49-$24.55 per hour, commensurate with experience, education, and qualifications.

• Provide holistic academic advising for students focused on classes, academic program selection, academic and career goals, and individual student needs.
• Participate in all orientations and new and prospective student programming.
• Learn and communicate complex information to students and other stakeholders.
• Refer students to appropriate campus and community resources.
• Conduct student outreach and interventions to assist with advising, registration, and retention efforts.
• Collaborate with and maintain open communication with campus partners.
• Utilize advising and registration software and clearly document student advising interactions.

• Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
• Experience working one-on-one and in small groups with students or clients combined with a demonstrated ability to build rapport with a diverse group of constituents.
• Demonstrated competence working in fast-paced environments while maintaining a positive and professional attitude.
• Demonstrated competence maintaining records with a high degree of accuracy and close attention to detail.

• Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
• Experience working directly with undergraduate college students in an academic or student support setting combined with a demonstrated ability to build rapport with a diverse group of constituents.
• Demonstrated competence working in fast-paced environments while maintaining a positive and professional attitude.
• Demonstrated competence maintaining records with a high degree of accuracy and close attention to detail.

• Demonstrated knowledge of higher education curricula, policies, and procedures.
• Demonstrated knowledge of higher education offices and resources that support student success.
• Experience with advising and registration programs and software.

• Master’s Degree in related field.
• Academic advising experience within a college or university setting.
• Demonstrated experience with and knowledge of academic advising and student development theory.
• Experience working with advising and registration programs such as Degree Works, EAB Navigate, Banner, and/or relational database.

• Possess strong interpersonal skills and an enthusiasm to work with and guide students as they discover and attain their academic and career goals.
• Create positive rapport and strong working relationships with colleagues throughout the MSU community, including administrators, faculty, staff, and other stakeholders.
• Possess strong written and oral communication skills and an ability to communicate complex information effectively with a wide range of individuals.
• Be able to have candid conversations and be able to troubleshoot problems.
• Effectively manage and maintain confidential information.
• Have proven ability to work independently and in a team environment.
• Represent the department, college and university in a professional and courteous manner.
• Actively pursue training and professional development opportunities.
• Assist with assessment and continuous improvement efforts.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.