Program Coordinator II– Health Professions Resource Center

Master’s degree.

Announcement Number STAFF - VA - 27068

For questions regarding this position, please contact:

Hilary Becker

hilary.beeker

The full-time Student Success Coordinator provides a high level of customer service and student support to the office of Health Professions Resource Center.

Position Number 4M1731 Department University Studies Division Office of Academic Affairs Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation FOCUS-MFPE FTE 1.0 Benefits Eligible Eligible Salary Starting at $21.99 per hour, commensurate with experience, education, and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open

Health Professions Resource Center (HPRC) is a pre-professional advising office that supports MSU students and alumni of any college of degree program. The office provides critical professional support within the areas of exploration, preparation, and application to health and allied health programs. The HPRC office focuses on individualized support plans for each student that guide their academic and professional journey during and after their time at Montana State University.

HPRC is also home to the post-bacc pre-medical certificate program for students who are career changers and require a substantial amount of coursework to fulfill prerequisites for their graduate school applications.

The Student Success Coordinator is required to provide a high level of administrative support, customer service, and technical support to Health Professions Advising. The Student Success Coordinator will enhance the quality and effectiveness of undergraduate, post-bacc, and graduate student pre-professional support, services and experiences with high level advising and technical support to students, faculty, and staff. Responds and works with campus departments to resolve academic issues.

Maintains student electronic files, keeping up-to-date with university procedures, interpreting university academic policy and providing academic advice to faculty and students. Other related office duties may be assigned.

The duties and responsibilities of the Academic Services Coordinator include the following:

• Serves as the primary point of contact with the MSU student service units including the Office of the Registrar, Office of Admissions, Student Employment Services, and Student Support Services.
• Provide information and support to students considering a health profession as a future career.
• Helps make students aware of campus-wide advising and other academic support services.
• Helps students understand and follow academic policies, rules, and requirements.
• Inform students of academic and student support services.
• Process undergraduate student forms, including Add/Drop and Change of Curriculum.
• Serve as office liaison with the HRPC team and Advising Commons.
• Maintain office advising information and resources SharePoint.
• Assist with office events, including Welcome Back Social, end of semester, and graduation events.
• Assess coursework for incoming post-bacc students.
• Conduct graduation audits, review graduation applications and certify students for graduation based on guidelines provided by the steering committee for post-bacc pre-med certification program.
• Provide academic advising to post-bacc students (non‑degree) and post-bacc pre‑med certificate (degree) students.
• Coordinate communication of information related to important dates,…