Associate Community Banker

First Interstate Bank is located at our Bozeman, MT Gallatin Center branch.

The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.

• Deliver personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Open and maintain a variety of products, including consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more.
• Perform teller duties, conducting a variety of financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
• Engage in conversations about and process new consumer loan requests.
• Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Identify referral opportunities to other lines of business—including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—and consistently utilize 360 View to document referrals and other client activity.
• Build client relationships through proactive outreach and follow‑up.
• Complete work accurately with minimal errors.
• Participate in volunteer activities and financial education efforts.
• Stay current on regulatory changes and demonstrate compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on‑the‑job training.
• Perform other duties as assigned.

• Demonstrate strong attention to detail and the ability to follow verbal and written instructions while maintaining confidentiality.
• Use tact and diplomacy effectively when interacting with clients and coworkers.
• Possess working knowledge of personal computers, Microsoft programs, and strong 10‑key skills.
• Maintain working knowledge of digital platforms, CRM systems, and emerging technologies.
• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one‑on‑one and small‑group situations to clients and other employees of the organization.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Compute rates and percentages and draw and interpret bar graphs.
• Apply common‑sense understanding to carry out detailed but uncomplicated written or oral instructions.
• Solve problems involving a few concrete variables in standardized situations.
• Demonstrate timely completion of work and adjust to workload demands to meet expected deadlines.
• Produce complete and accurate work, displaying pride and professionalism in all tasks.
• Takes personal initiative and serves as a positive example for others to follow.
• Comply with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
• Successfully pass a background investigation.

High School Diploma or General Education Degree (GED) required. Banking or related experience required.

Dexterity of hands/fingers to operate computer keyboard and mouse; frequently handling; frequently hearing; frequently lifting; occasionally (up to 25 lbs); sitting; occasionally standing; frequently talking; frequently walking; noise level moderate; typical work hours vary based on scheduling and business need; regular and predictable attendance required; travel as needed.

First Interstate Bank is an equal‑opportunity employer committed to a diverse workforce and a barrier‑free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

The company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations.