Phlebotomist; Laboratory Technical Assistant; Lab - Bozeman

Bozeman Lab General

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Under general supervision, the incumbent in this position will work in one or more of the primary areas within the Laboratory Department to include Processing, Cytology, Histology, Microbiology, Blood Bank, Hematology, Chemistry and/or Inventory Control. Responsible to assist Laboratory Staff in accordance with established procedures for specimen receipt and testing. Performs laboratory duties as instructed by Laboratory Leadership. Acts as a lead for an assigned area of department, including assisting with the day to day operations of the department, responsible for quality control and regulatory readiness of department.

Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Processes and accessions samples according to established policies and procedures.
• Assists with inventory management including stocking, ordering and monitoring to ensure adequate supplies to meet business needs within the assigned section of the laboratory.
• Performs waived laboratory testing and specimen processing within scope of practice.
• Provides administrative/clerical support for the departments including maintaining accurate record systems, requisitions, quality control data, patient results, and workflow documentation.
• Assists pathologists and physicians, including collecting and transporting specimens, preparation of bone marrow specimens and/or fine needle aspiration/fine needle biopsies, preparing slides, maintaining integrity of specimens, and disposal of specimens according to procedure.
• Answers multi-line telephones and responds to the majority of all incoming calls before transferring to alternate resources. Responds to questions from patients, physicians and other reference labs and provides routine information, collection and testing procedures, specimen processing, turn around times, result reporting and reference lab availability.
• Facilitates result reporting. Results may be called to physician's office, faxed or mailed depending on orders and situation.
• Monitors all label printers and fax machines for incoming orders. Responsible for ensuring printers and faxes are maintained in good working order due to the critical nature of information being received. Acts as a resource in resolving printer and fax related function problems, maintenance and form loading.
• Responsible for checking and verifying the integrity/quality of the specimens to ensure appropriate specimen volumes, packaging, etc. Assumes responsibility for initiating follow-up action necessary to prevent and/or resolve problem scenarios and coordinates as appropriate with other departments, management, etc.
• Coordinates specimen mail-outs to reference laboratories. Duties include decisions regarding how to draw sample/specimen, timing of draw, appropriate preparation of the sample/specimen, timing of mailing, selecting…