Human Resources Generalist

First West Insurance is seeking a dedicated, proactive Human Resources Generalist to join our team. This individual will play a key role in supporting the agency’s human resources operations, ensuring regulatory compliance, strengthening employee relations, and fostering a positive and productive work environment. Confidentiality is essential to this role.

This is a full-time, exempt position that may occasionally require work beyond 40 hours per week. This requires regular on-site presence in our Bozeman, MT office.

Reporting directly to the Director of Finance, the Human Resources Generalist is responsible for leading and managing all Human Resources functions. This position will work collaboratively across departments to ensure the effective execution of HR initiatives, promote a healthy organizational culture, and enhance employee engagement. Core responsibilities include overseeing recruitment, employee development, compliance, and overall employee well-being while upholding the highest standards of HR practice throughout the organization.

To perform this job successfully, an individual must perform these essential duties satisfactorily:

Manage the full recruitment cycle, including posting job openings, screening resumes, conducting interviews, and recommending candidates for hire.

Oversee new employee onboarding, including orientation, benefits enrollment, and coordinating training schedules.

Maintain a proactive talent pipeline to ensure timely fulfillment of staffing needs.

Serve as a trusted resource for employees, addressing concerns, conflicts, and performance issues with professionalism and confidentiality.

Support and enhance the agency’s culture by fostering a positive, inclusive, and collaborative work environment.

Demonstrate strong problem‑solving skills to support employee and organizational needs.

Ensure all HR policies, processes, and procedures comply with federal and state employment regulations.

Maintain accurate employee records and HR documentation.

Assist with internal HR audits and assessments to support compliance and continuous process improvement.

Administer and communicate employee benefits programs, including health insurance, open enrollment, retirement plans, and other company offerings.

Act as a liaison between employees and insurance providers, addressing questions and resolving benefits–related issues.

Identify training needs and support career development initiatives across the agency.

Track and monitor employee continuing education and licensing requirements.

Research and maintain competitive wage and benefits structures to support market competitiveness.

Assist with compensation management, including salary recommendations, bonuses, and incentive program support.

Support the performance review cycle by assisting managers with evaluations, performance documentation, and constructive feedback processes.

Help develop employee performance improvement plans (PIPs) and support employees in reaching their professional goals.

Develop and refine job descriptions to ensure clarity, accuracy, and alignment with organizational needs.

Serve as the primary point of contact for managing outsourced or third‑party labor services.

Perform other duties as assigned to support HR operations and organizational goals.

Maintain information/resources on shared electronic file

Creating recruitment content

A competitive compensation…