Identity Management Consultant

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Title:
Application Development - Customer Authentication Engineer III

Location:
Remote (CST and EST Time zone Preferred)

Duration: 6+ Months Contract

Job Description: The Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers, environment, and employees.

Primary Responsibilities

Performs administration duties for the Identity and Authentication platforms

Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments

Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity

Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools

Creates new ways to solve existing production security issues related to authentication

Evaluates new technologies and processes that enhance authentication capabilities and collaborates with management to enact change

Establishes plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction

Delivers technical reports on daily activities

Analyzes and advises on new authentication technologies and program conformance

Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities

Analyzes security scenarios and provides data-driven solutions and recommendations to management

May offer advice and guidance to junior engineers

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Or Bachelor's degree and four (4) years of experience in Information Security/Technology

High School Diploma or GED and eight (8) years of experience in Information Security/Technology

Preferences

Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)

Experience with cloud-based technologies and environments such as AWS and Azure

Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, Power Shell, or Perl), SQL, LDAP, and web services

Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences

Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms

Relevant security certifications (e.g. CISSP, CIAM, etc.)

Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS

Strong understanding of SAML, OAUTH, OIDC, and JWT

Strong understanding of TCP/IP network security principles and troubleshooting

Skills and Competencies

Ability to multi-task, to be self-initiated, and work independently

Excellent customer service and interpersonal skills

Knowledge and skill in technical problem resolution

Strong attention to detail and outstanding analytical skills

Strong organizational, research, analytical and/or problem-solving skills to evaluate situations, make recommendations, and take effective action

Strong written and verbal communication skills

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other

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