Implementation Consultant - Grants and Scholarships Focus

Implementation Consultant – Grants and Scholarships Focus About Foundant

At Foundant, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations—from nonprofits and charitable entities to corporations and governments.

We’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re resetting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.

• As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.
• With office locations in Bozeman, MT;
  Toronto, Canada; and Dublin, Ireland, you’ll be part of a globally connected team. Whether working remotely or from one of our office locations, you’ll contribute to a vibrant, collaborative culture focused on driving meaningful impact across the world.

As a Foundant Implementation Consultant (IC), you are a key team member in the Client Delivery team responsible for driving the successful implementation of Foundant software products for new clients. The IC leads, trains, and consults with clients to achieve a successful delivery, ensuring alignment with the client’s objectives, obtaining ROI, and overall business value. Implementation Consultants establish and maintain a positive client experience during the implementation process through the active demonstration of Foundant’s vision, core values, and brand.

• Directly support the successful end-to-end implementation of Foundant software solutions to new clients through effective teamwork, collaboration, and client engagement.
• Develop and maintain expert knowledge of Foundant software products.
• Provide clients with guidance on nonprofit sector practices.
• Support fellow Delivery team members internally to drive implementations forward, share best practices, solve unique client workflows, and cover team member work as needed.
• Train a partial load portfolio of new clients on utilizing Foundant software products.
• Assist new clients in configuring their Foundant software products to implement efficient business process workflows that provide the greatest business value.
• Maintain a high level of communication at all levels of client interaction to ensure proactive, solution-oriented problem identification and resolution.
• Follow up on tasks and projects arising from client interactions.
• Use software and project management tools to work efficiently, promptly and completely, documenting and sharing essential information with colleagues, tracking time logs, and updating implementation project progress.
• Provide clients with guidance on best practices to use Foundant’s solutions to support their grant and scholarship cycle workflows.
• Engage in the philanthropic and/or SaaS sectors to stay up-to-date with emerging trends and critical needs of Foundant clients.
• Work with clients and Data Migration Specialists to assess custom data migration requirements, possibilities, and limitations related to the client’s grant or scholarship workflows.
• Execute on identified areas for implementation program optimization.
• Responsible for implementation of a full load portfolio of standard, and some advanced-level and integrated client implementations, including large strategic accounts, UK-based, and Universal Application.
• Responsible for Data, Design and Discovery (DDD) work prior to start of implementation training for standard-level complexity clients, where appropriate.
• Voice-of-the-Client (VOC) advocate, providing Subject Matter Expert (SME) direct consultation to the product team for feature changes and new feature rollouts.
• Assist with development and execution of…