Service Operations Technician - Tier 1
Job in
Bozeman, Gallatin County, Montana, 59772, USA
Listed on 2026-08-30
Listing for:
Zoot Enterprises
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Zoot Enterprises is seeking a Service Operations Technician – Tier 1 in Bozeman, MT to act as the first responder to client inquiries and provide technical assistance to users. The role supports 24x7 operations, manages incident progression, and documents all interactions to ensure timely resolution.
The position emphasizes initial research, prioritization of requests, and escalation when needed, within a fast-paced production environment and a global software platform.
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