Accessible Technology Support Specialist

Please see Special Instructions for more details.

This position is not eligible for new sponsorship.

Position Information

Announcement Number

Announcement Number STAFF - VA - 27093

For questions regarding this position, please contact:

Classification Title

Classification Title Program Mgr

Working Title

Brief Position Overview

The Accessible Technology Support Specialist coordinates on the delivery of technology-enabled accessibility services to ensure Montana State University meets ADA Title II requirements and provides effective communication classroom supports. This role advances equitable access to academic and public programming by overseeing effective communication access needs and accommodations, supporting digital content accessibility in learning environments, and managing assistive technology systems across campus.

Through cross-campus collaboration and proactive outreach, the position strengthens institutional capacity for inclusive design and sustained compliance.

Position Number

Position Number 4M1299

Department

Department Disability & Re-entry Services

Division

Division Others under the President

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Non-Exempt

Union Affiliation

Union Affiliation FOCUS-MFPE

FTE

FTE 1.0

Benefits Eligible

Salary $34.62 per hour, commensurate with experience, education, and qualifications.

Contract Type

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

This position provides specialized expertise in assistive technology, digital accessibility, and effective communication access to ensure students, employees, and visitors can fully participate in university programs, services, and activities.

Duties and Responsibilities

• Assess and determine the assistive technology needs of students with sensory and mobility related disabilities; recommend, implement, and support appropriate tools to enhance access, retention, and academic success, including maintaining case documentation to evaluate effectiveness and outcomes.
• Collaborate with faculty and other departments on the coordination, delivery, and quality of effective communication accommodations, including CART , American Sign Language interpreters, captioning, assistive listening systems, audio description and related services for courses, events, and public meetings, ensuring integration with campus audiovisual systems.
• Manage the full lifecycle of accessibility technology and equipment in collaboration with campus technology partners, including but not limited to assistive listening systems, signage inventory, maintenance, distribution, upgrades, and troubleshooting.
• Support and advance institutional compliance with WCAG 2.1 AA and related accessibility standards by addressing barriers in digital content, public spaces, and university systems while staying current on regulatory requirements and emerging best practices.
• Provide training and consultation for students, faculty, and staff on assistive technologies, software tools and accessible practices; build strong partnerships and deliver coordinated outreach to promote a proactive, campus wide approach to digital accessibility.
• Integrate and meet regularly with campus partners including University Information Technology, Academic Technology, Auxiliary Services, Center for Faculty Excellence, Library Staff and faculty support units to advance digital accessibility and streamline service delivery.
• Use data and analytics to assess, audit, and improve the effectiveness of accessibility services, training, and outreach efforts.
• Partner with procurement and vendors to incorporate accessibility requirements into contracts, manage vendor relationships, and increase utilization and delivery of accessible technology related services and tools.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent experience in instructional technology, information systems, accessibility, or related field
• Experience supporting individuals with disabilities and learning differences or a strong demonstrated commitment to accessibility and inclusion
• Working knowledge of captioning workflows, learning management systems such as Canvas, and video platforms such as Panopto, including coordination with external vendors
• Foundational understanding of ADA Title II, effective communication requirements, and accessibility evaluation methods
• Strong…