Manager, North American PMO

Ohio

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

North Carolina

North Dakota

New York

Oklahoma

Utah

Vermont

Virginia

Washington DC

Washington

West Virginia

Wisconsin

Wyoming

Indiana

South Carolina

Iowa

South Dakota

California

Florida

Kansas

Georgia

Kentucky

Hawaii

Colorado

Connecticut

Tennessee

Texas

Idaho

Illinois

Louisiana

Delaware

Maine

Alabama

Oregon

Alaska

Maryland

Massachusetts

Alpharetta, GA

Arizona

Michigan

Arkansas

Pennsylvania

Oakland, CA

Minnesota

Mississippi

Missouri

Montana

Full time

Lexis Nexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about Lexis Nexis Risk at the link below,

The North American Project Management Office leads the delivery of client programs and projects across the full delivery lifecycle. Our team includes project managers who partner closely with Professional Services, Sales, Product, Support, and other stakeholders to align scope, execution, reporting, risk management, and client outcomes.

We are continuing to strengthen the team and our operating practices, with a focus on ownership, accountability, collaboration, and transparent delivery performance.

As Manager of the North American Project Management Office, you will lead and develop a team of project managers, including employees and contractors, and oversee the end-to-end delivery of the project portfolio. You will be accountable for team performance, project assignment alignment, portfolio health, and delivery transparency, ensuring programs and projects are completed on time, within scope, and within budget while achieving defined client and business outcomes.

You will own the quality and accuracy of project and portfolio reporting, including Adaptive Work data, and provide senior leaders with clear, concise, and actionable insight into performance, risks, opportunities, and outcomes. You will also help advance PMO maturity by improving tools, processes, governance, service frameworks, and team effectiveness without creating unnecessary process overhead.

• Lead, coach, and develop a team of project managers by setting clear expectations, providing feedback, and driving accountability for delivery outcomes and professional growth.
• Foster a high-performing culture grounded in ownership, accountability, collaboration, respect, and professional communication.
• Own project assignment decisions, align resources to project needs and priorities, and balance workloads to support delivery effectiveness and utilization.
• Oversee portfolio delivery against scope, schedule, budget, quality, and defined client and business outcomes.
• Monitor portfolio health, capacity, financial performance, risks, gaps, and opportunities, including revenue, margin, and delivery costs.
• Ensure project data, reporting, and documentation are accurate, complete, timely, consistent, and audit-ready across Adaptive Work and other required tools and templates.
• Provide consolidated portfolio reporting and executive-level insights that support informed decision-making and proactive risk management.
• Define and manage escalation processes, ensuring risks and issues are identified early, documented clearly, assigned appropriately, and driven to resolution.
• Partner with Sales and Professional Services during pre-delivery phases to align project scope, assumptions, and delivery plans.
• Guide project managers through blockers and complex cross-functional delivery challenges while reinforcing disciplined execution and follow-through.
• Ensure requirements are defined, aligned, traceable, and validated throughout the project lifecycle.
• Ensure appropriate project assurance and quality practices are applied, including reviews and validation to confirm delivery remains on track.
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