Associate Director - External Relations

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Join the Sports Facilities team! The Associate Director will provide responsible management of key externally facing functions necessary to operate multi-use facilities, and the events held within them. They also act as the primary booking contact for concerts and major shows.

Position Number

Position Number 4C5152

Department

Division

Division Auxiliary Services

Appointment Type

Appointment Type Professional

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Exempt

Union Affiliation

Union Affiliation Exempt from Collective Bargaining

FTE

FTE 1.0

Benefits Eligible

Salary Salary commensurate with experience, education, and qualifications.

Contract Type

Contract Type MUS

If other, please specify

Recruitment Type

Recruitment Type Open

Sports Facilities is responsible for the management of MSU’s multi-building/multi-use high profile complexes – the 8,000 seat Brick Breeden Fieldhouse, the Student Wellness Center, the 17,700 seat Bobcat Stadium, and the Kagy/7th fields. These multi-purpose facilities meet the varied needs of the campus and the community. The department provides services for Athletics, Recreational Sports and Fitness and Intramurals, and Health and Human Development, as well as hosting many events/concerts that come to campus.

The Associate Director – External Relations manages and provides oversight of the externally facing functions for all venues and areas that fall under the span of control of Sports Facilities. Serves as part of the leadership team.

• Performs as the primary booking contact for concerts and major shows:
  • Maximizes both existing and new relationships with local, regional, and national promoters.
  • Oversight of all negotiations that occur with promoters as well as preparing deal analysis.
  • Writes contracts for all concerts and shows.
  • Coordinates with the Sports Facilities accountant to oversee the development of event estimates.
  • Produces financial recaps for events, including maintaining historical data such as ticket sales, drop counts, and per cap revenues.
• Oversight and leadership of the Event Management and Guest Services operation, and the Sports Facilities main office:
  • Promotes a customer first agenda.
  • Ensures maintenance of the reservation system.
  • Ensures staff is trained and that industry safety standards are being met.
  • Leads the direction and vision of each operation to align with industry and MSU standards.
  • Ensures compliance with departmental and MSU policies and guidelines.
  • Monitors staffing levels to meet budgetary goals.
• Provides active supervision and leadership of staff (hiring, training, scheduling, payroll, evaluation etc):
  • Direct supervision of the Event Manager.
  • Indirect supervision of the Guest Experience Coordinator, the Office Manager/Event Scheduler, and 75-100 guest services staff (student/temporary.
• Serve as the primary liaison between Sports Facilities various external partners.
• Works closely with Bobcat Athletics to ensure event needs are met.
• Assists the Director and Sports Facilities accountant with revenue forecasting for large events. Throughout the year, ensures budgetary goals are being met.
• Performs a wide variety of administrative tasks in support of the department including ad-hoc financial reporting. Ensures compliance with all related policies and guidelines.
• Acts as an event manager for assigned events throughout the year. Inclusive of being the point of contact for the client from initial phone call to day of the event.
• As part of the leadership…