Associate Director - External Relations

Position Details

Position Information

Announcement Number STAFF - VA - 27096 For questions regarding this position, please contact:

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Managing Director

Associate Director - External Relations Brief Position Overview

Join the Sports Facilities team! The Associate Director will provide responsible management of key externally facing functions necessary to operate multi-use facilities, and the events held within them. They also act as the primary booking contact for concerts and major shows.

Position Number 4C5152 Department Brick Breeden Fieldhouse Division Auxiliary Services Appointment Type Professional Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary Salary commensurate with experience, education, and qualifications. Contract Type MUS If other, please specify Recruitment Type Open

Position Details

Sports Facilities is responsible for the management of MSU’s multi-building/multi-use high profile complexes – the 8,000 seat Brick Breeden Fieldhouse, the Student Wellness Center, the 17,700 seat Bobcat Stadium, and the Kagy/7th fields. These multi-purpose facilities meet the varied needs of the campus and the community. The department provides services for Athletics, Recreational Sports and Fitness and Intramurals, and Health and Human Development, as well as hosting many events/concerts that come to campus.

• Performs as the primary booking contact for concerts and major shows:
  • Maximizes both existing and new relationships with local, regional, and national promoters.
  • Oversight of all negotiations that occur with promoters as well as preparing deal analysis.
  • Writes contracts for all concerts and shows.
  • Coordinates with the Sports Facilities accountant to oversee the development of event estimates.
  • Produces financial recaps for events, including maintaining historical data such as ticket sales, drop counts, and per cap revenues.
• Oversight and leadership of the Event Management and Guest Services operation, and the Sports Facilities main office:
  • Promotes a customer first agenda.
  • Ensures maintenance of the reservation system.
  • Ensures staff is trained and that industry safety standards are being met.
  • Leads the direction and vision of each operation to align with industry and MSU standards.
  • Ensures compliance with departmental and MSU policies and guidelines.
  • Monitors staffing levels to meet budgetary goals.
• Provides active supervision and leadership of staff (hiring, training, scheduling, payroll, evaluation etc):
  • Direct supervision of the Event Manager.
  • Indirect supervision of the Guest Experience Coordinator, the Office Manager/Event Scheduler, and 75-100 guest services staff (student/temporary.
• Serve as the primary liaison between Sports Facilities various external partners.
• Works closely with Bobcat Athletics to ensure event needs are met.
• Assists the Director and Sports Facilities accountant with revenue forecasting for large events. Throughout the year, ensures budgetary goals are being met.
• Performs a wide variety of administrative tasks in support of the department including ad-hoc financial reporting. Ensures compliance with all related policies and guidelines.
• Acts as an event manager for assigned events throughout the year. Inclusive of being the point of contact for the client from initial phone call to day of the event.
• As part of the leadership team, assists in the development, implementation, and assessment of short- and long-range goals for the department.
• Assists team with set-up and tear-downs of event equipment and furniture (stacking chairs, folding tables, setting up portable stages, basketball floor, AV equipment, bike racks, etc).
• And actively participates as part of the team while performing other duties in support of the department’s mission.

• Bachelor’s degree in Business Administration/Management, Facilities Management/Operations or Sports Management plus substantial experience in the daily management of events or an equivalent combination of relevant education and experience.
• Familiarity with the booking, negotiating, and contracting of live entertainment events.
• Proficient computer experience utilizing a variety of software packages.
• Progressively responsible experience supervising and leading teams.