Nurse Navigator- Palliative Care FTE, Day Shift

Position Summary

The Nurse Navigator collaborates with providers and/or clinical areas to coordinate service and ensure quality of care for patients. This nurse interdependently assesses, evaluates, and implements care delivered to patients and ensures a smooth transition of patients from clinic to procedural and outpatient treatment areas. The nurse navigator, together with the multidisciplinary team, facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and promote continuity of care.

The registered nurse also plans and implements patient and family education.

• Bachelors in Nursing from an accredited nursing school
• Montana Licensure (Registered Nurse)
• American Heart Association BLS certification
• 1 year of direct patient care experience (Required)
• Certification in specialty (Preferred)
• Experience in specialty (Preferred)
• 3 years of direct patient care experience (Required)

• Coordinate patients and actively participate as a team member by communicating with providers, schedulers, nursing, infusion, radiology, lab, and other departments.
• Assist in tracking incidental radiological/laboratory findings as needed.
• Contact patients if needed to assure appropriate follow‑up is done.
• Coordinate the ordering, scheduling, and performance of selected procedures and treatments as indicated.
• Collaborate with clinic team and other departments to ensure overall coordination of services and positive interactions with providers from oncology, primary care, and specialty/procedural areas.
• Assist with survivorship care planning as needed.
• Counsel and educate patients to ensure they are well informed of all portions of the plan of care.
• Work with non‑licensed staff to gather necessary medical records for review.
• Work with coworkers to improve care processes in the department.
• Room patients by gathering data consistently and accurately, collecting history of present illness or injury, obtaining vital signs, reviewing current medications and allergies, and documenting encounters in EMR.
• Triage and respond to patient phone messages in a timely manner according to clinic guidelines, collaborate with provider, act on provider response, and communicate with patient; document task communications in EMR or paper chart.

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
• Ability to work in a busy and stressful environment.
• Creativity, problem analysis, and decision making.
• Ability to work varied shifts.
• Exercises tact, discretion, sensitivity, and maintains confidentiality.
• Strong emotional intelligence, interpersonal and teamwork skills.

This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40‑hour workweek, including weekends and after‑hours shifts. On‑call work may be required to respond promptly to organizational, patient, or employee needs.

• Lifting (Repeatedly – 50 lbs):
  Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Standing (Repeatedly):
  Maintaining a standing posture for extended periods; may include adjusting body position to prevent discomfort or strain.
• Walking (Repeatedly):
  Walking and moving around within the work area requires good balance and coordination.
• Climbing (Rarely):
  Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc., using feet and legs.
• Twisting/Bending/Stooping/Kneeling (Repeatedly):
  Flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Repeatedly):
  Lifting, carrying, pushing, or pulling objects as necessary above the shoulder.
• Push/Pull (Repeatedly):
  Using the upper extremities to press or exert force against something with steady force.
• Fine‑Finger Movements (Continuously):
  Picking, pinching, typing, or otherwise working primarily with fingers rather than the whole hand.
• Vision (Continuously):
  Close visual acuity for preparing and analyzing data, reading computer screens, printed materials, and handwritten…