Quality Assurance Analyst

Quality Assurance Analyst – responsible for developing and supporting the planning, design, and execution of test plans and test scripts, and adhering to Zoot’s testing and QA processes. The role is fast‑paced and ever‑changing, requiring flexibility, self‑initiative and the regular management of changing priorities.

Bozeman, MT, 59718

• Understand and adhere to Zoot’s testing and quality assurance processes.
• Understand Zoot capabilities and supported platform types in order to support the project team, Service Desk, and the client.
• Work with other departments to ensure high quality and timely releases.
• Collaborate with Business Analysts to review and understand requirement specifications.
• Create detailed, comprehensive, and well‑structured test plans and test cases that tie back to requirement specifications.
• Prioritize, plan, and execute testing activities.
• Identify, thoroughly document, and track defects.
• Work with clients during their user acceptance testing efforts.
• Continuously support platforms through production.
• Analyze and strive to improve Zoot’s QA process, proposing recommendations for changes or additions to processes to the Group Manager when applicable.
• Know and comply with Zoot’s policies and procedures, Code of Business Conduct, and Employee Agreement.
• Achieve a service‑focused culture with emphasis on delivering on‑time high‑quality solutions to internal and external customers.

• Bachelor’s Degree in Computer Science, Management of Information Systems, Finance or related field required.
• Previous experience and knowledge in developing and maintaining Quality Assurance policies required.
• Prior experience in Quality Assurance roles in software development or other related industries preferred.
• Experience utilizing JIRA preferred.
• Or an equal combination of education and experience.

Ability to successfully pass background screening.

All positions at Zoot require the ability to move about inside an office environment, including operating computers and other office equipment. This position requires long periods of sitting at a computer workstation.

This position is primarily in an office setting, typically in a cubicle within an open space environment. Exempt employees, including this role, are expected to regularly report to work on‑site at Zoot headquarters during normal business hours. Occasional nighttime and weekend work, as well as occasional travel, may be required. The role is fast‑paced and ever‑changing, requiring flexibility and self‑initiative.

This job description is not exhaustive. Duties, responsibilities and activities may change at any time with or without notice.