Front of House Shift Supervisor

Overview

The Bay Bar and Grille is Looking for a Front of House Shift Supervisor!

We have just recently reopened our doors after an extensive remodel. We’re a locally owned restaurant that has been in Bozeman for 38 years. We pride ourselves on being local and treating our employees with respect while giving our management team the power to create amazing products, resolve complaints, and work without the corporate jargon.

For this position, you will be required to work at least one weekend shift and mostly dinner/closing shifts. We are looking for someone who is customer-oriented, a skilled problem-solver, adaptable and has dine-in restaurant experience.

• Acts as manager on duty when general manager is not present
• Opens or closes restaurant according to schedule and management policies
• Ensures all local, state, and federal laws as well as ownership and management policies are implemented and consistently followed
• Trains in every front of house position and is able to fill in as needed
• Leads by example by being able to handle high volume shifts while providing exemplary guest service
• Resolves guests complaints satisfactorily
• Maintains a safe and hygienic workspace
• Assists in training and motivating staff while providing ongoing coaching and performance feedback
• Assists in leading team meetings
• Accurately handles all cash, card, and check transactions
• Accurately ensures all products sold and wasted are recorded
• Understands point of sale system and is able to train others on system

• $22-$24 DOE
• Free daily shift meal
• 30% discount on meals when not working
• Discounts at other retailers at Gallatin Crossing
• Paid Time Off (for full time employees)

• In a typical work week, front of house supervisor will work 3-5 MOD (manager on duty) shifts. To ensure full time hours, supervisor may work other front of house positions such as expeditor, host, or server.
• In a typical work week, front of house supervisor will have 0-3 hours of administrative duties.
• MUST be available to work high volume shifts such as evenings and weekends
• Position requires prolonged standing and walking
• Position intermittently requires bending, reaching, and crouching
• Will regularly lift supplies weighing 5-10 lbs
• Occasionally lifts supplies weighing up to 50 lbs
• Works with hot, cold, and hazardous liquids and equipment

• High School Diploma or Equivalent
• Must Pass Background Check
• 1+ Year Experience in a Restaurant/Bar Setting
• 1+ Year Experience in a Leadership Role
• Proficiency in Microsoft Word, Excel, and E-mail
• Leadership
• Adaptability
• Customer Server and Complaint Resolution
• Strong Analytic and Problem-Solving Skills
• Ability to use a Computerized Point-of-Sale System
• Cash Handling and Payment Reconciliation Experience
• Ability to Work in a Fast-Paced, High Stress Environment
• Work Schedule Flexibility
• Food Handler's Certification (preferred but can obtain after hiring)
• Montana Alcohol Seller Certification (preferred but can obtain after hiring)

If you think you might be a good fit and want to help us continue our legacy at the "brand new" Bay Bar and Grille, we'd love to hear from you! Please apply online and management will follow up if interested for interviews.