Retail Key Holder - Part Time; Backcountry

Key Holder

At Backcountry, our mission is to connect people to their passions. We operate five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, Moto Sport, and Steepand Cheap—providing a wide selection of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, and lightning‑fast fulfillment, along with inspirational, informative, and community‑centered content.

• Assist the Store Manager in opening and closing the store
• Ensure the store is properly secured and alarm systems are functioning correctly
• Manage cash and credit card transactions, and perform daily cash reconciliations
• Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
• Provide exceptional customer service and assist customers with their purchases, product inquiries, and returns/exchanges
• Maintain a clean, organized, and attractive store appearance
• Assist in the execution of daily tasks and ensure they are completed
• Train and mentor new team members
• Perform other duties as assigned by the Store Manager and Assistant Store Manager

• High school diploma or equivalent
• Minimum of 2 years of experience in retail sales or customer service
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Ability to work in a fast‑paced and dynamic environment
• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Basic computer skills; experience with Point‑of‑Sale systems is a plus
• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store, coach and direct associates, sell to customers, and retrieve merchandise from the stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from the stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboard, merchandise scanner, and mouse to accomplish work
• Regular and predictable attendance

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

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