Experience Lead: Retail Customer Service & Team Growth
Job in
Bozeman, Gallatin County, Montana, 59772, USA
Listed on 2026-08-12
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart Store Support Group, Inc. in Bozeman, MT seeks a Retail Customer Service Lead (Key Holder) to deliver exceptional pet-parent service, drive loyalty, and oversee store operations with emphasis on safety and cleanliness.
The role emphasizes people leadership, brand integrity, and teamwork, with responsibilities including training associates, supporting POS operations, handling customer issues, and promoting adoptions and live events.
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