Parking Enforcement Officer

Please see Special Instructions for more details.

This position is not eligible for new sponsorship.

STAFF - VA - 26211

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Under the supervision of the Parking Enforcement Supervisor, Parking Enforcement Officers conduct foot and vehicle patrols of University parking lots in order to enforce campus parking regulations. Some of the duties will include: patrolling campus parking areas; issuing citations; use the T2 enforcement and parking management software; selling vehicle parking permits; providing information about the University to visitors; routinely work overtime assignments to assist with parking for special and athletic events;

and assisting motorists in distress.

4M1699

Parking Facility

Administration

Classified

Fiscal Year

Non-Exempt

FOCUS-MFPE

1.0

Salary $25.00 per hour

Open

Under the supervision of the Parking Enforcement Supervisor, Parking Enforcement Officers conduct patrols of University parking lots to ensure a safe parking experience on campus, deter parking violations, and provide motorist assistance.

• Officer will perform foot and vehicle patrols of campus parking areas; write parking citations; issue written and verbal warnings; identify vehicles to tow and initiate and assist in the towing/booting process; release vehicles and bicycles from impound; assist in parking and traffic control for special and athletic events; use ticket-writing equipment and parking management software; enforce bicycle regulations.

• Safely and legally operate departmental vehicles; maintain garage pay stations; garage cleaning; operate fixed and handheld devices to issue and print citations; operate computer hardware and Windows-based software; operate vehicle jump packs, tow straps, jacks, and lockout tools to provide motorist assistance.

• Officer will periodically assist the Cat Tracks Shuttle program, by operating a shuttle van along designated shuttle routes, transporting patrons to and from destinations when needed.

• Officer will provide parking and general University information to students, staff and visitors in the field and at the front counter; handle complaints from customers; assist motorists in distress; assist other department requests as required.

• Report damage or acts of vandalism, unruly behavior etc., to appropriate personnel; report hazardous situations in parking lots; work as a team member to provide essential support to other department personnel as required.
• Provide front counter assistance to sell permits, receive citation payments, and maintain information in the parking database; prepare dockets for appeals committee review.

• High School Graduation or G.E.D. plus demonstrated customer service experience that includes knowledge of, and experience with, interpreting and explaining rules and regulations to the general public.
• Must possess a valid driver’s license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver’s license, must obtain a valid Montana driver’s license within 60 days of hire.)

• Demonstrated experience working with and learning new computer and software systems.
• Demonstrated experience maintaining vehicles and other mechanical systems.
• Familiarity with the MSU
  -Bozeman campus.

• Establish and maintain effective working relations with co-workers and the public.
• Work effectively, both independently and in a team environment, with minimal supervision.
• Possess strong written and verbal communication and customer service skills.
• Represent University Police and Parking Services to others in a professional and courteous manner.
• Assist members of the university…