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Lead: Retail Customer Service & Team

Job in Bozeman, Gallatin County, Montana, 59772, USA
Listing for: PetSmart Store Support Group, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 29000 USD Yearly USD 21000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Experience Lead: Retail Customer Service & Team Growth

Pet Smart Store Support Group, Inc. in Bozeman, MT seeks a Retail Customer Service Lead (Key Holder) to deliver exceptional pet-parent service, drive loyalty, and oversee store operations with emphasis on safety and cleanliness.

The role emphasizes people leadership, brand integrity, and teamwork, with responsibilities including training associates, supporting POS operations, handling customer issues, and promoting adoptions and live events.

For the Experience Lead:
Retail Customer Service & Team Growth position at Pet Smart Store Support Group, Inc., we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Bozeman, MT, United States.

This opportunity is part of our work in Management & Operations, Sales.

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