Community Safety Liaison

About the Organization

Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help. We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives. We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding.

Not all prohibited bases will apply to all programs and/or employment activities. All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.

If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

6/15/2026

Full-Time and/or Part-Time

Non-Exempt

Community Commons

If you are viewing this job listing from a job posting board (indeed, Linked In, etc.) and wish to apply for this position you MUST do so directly through our website. If you apply through Indeed or Linked In, your application WILL NOT be complete and you will therefore not be considered for the position.

Job Opening Date: June 15, 2026

Job Status: This is a contract position & can be either part time or full time. HRDC also has a "Wellness Hours Policy" which encourages full-time staff to use up to 4 paid hours weekly to work on their wellness.

Wage: $27.50/hour

Shifts: Variable nights and weekends

General Summary of Purpose of this Position: This role is responsible for ensuring a safe, respectful, and secure environment for all customers, volunteers, partners, and staff by managing facility access, conducting regular safety checks, responding to incidents, and promoting adherence to HRDC policies through the use of trauma-informed practices and de-escalation techniques. The Security Lead also assists with customer belongings, monitors security systems, and coordinates with first responders when necessary.

Primary

Job Duties and Responsibilities:

1. Customer Management (40%)

• Welcome and screen all shelter guests during check-in
• Use magnetometers and other tools to ensure an environment free of weapons and prohibited items, such as substances
• Build positive rapport with customers through compassionate, respectful, and professional customer service, while remaining attentive to behavioral cues
• Encourage and reinforce alignment with agency policies and procedures consistently and supportively

2. Safety and Security Operations (30%)

• Conduct regular and randomized walk-throughs and locker checks to support overall safety and situational awareness, including identifying potential hazards or unsafe behaviors
• Protect people and property by remaining alert to signs of fire, vandalism, theft, or unauthorized entry, and communicate concerns through proper channels
• Perform regular safety rounds in common areas, including restrooms, stairwells, kitchens, and shared spaces, to help ensure a clean, secure, and trauma-informed setting
• Monitor surveillance, intrusion, and fire systems
• Assist in evacuations or other emergency procedures as needed
• Protect all assigned equipment and resources responsibly

3. Support and Coordination (25%)

• Assist in managing and organizing guest belongings within storage areas, ensuring secure and equitable access to lockers following Guest Services guidelines
• Support a welcoming and calm environment at reception and throughout the facility, providing presence and intervention when needed to maintain physical and emotional safety

4. Organizational Engagement (5%)

• Attends monthly all-staff meetings
• Reads employee communications and weekly newsletters

Required Qualifications:
Knowledge, Skills, and Abilities that are required for success in this position.

Experience:

• 2 years of work experience in crisis de-escalation or…