Section 8 Coordinator

Section I:
Position Details

Job Opening Date: September 22, 2026

Job Status
:
This position is full-time, 40 hours per week. HRDC also offers flexible schedules and a "reduced work week", which encourages full-time staff to use up to 4 paid hours weekly for their personal wellness.

Wage: $27.50/hour

General Summary of this Position:

The Section 8 Coordinator is responsible for the day-to-day coordination, administration, and compliance of HRDC’s Section 8 rental assistance program. This position provides direct supervision, training, and technical support to Field Agents; oversees eligibility, benefit determinations, inspections, payments, waiting lists, and required program documentation; and ensures services are delivered consistently and in accordance with applicable program, funding, and organizational requirements.

The Section 8 Coordinator serves as a subject matter resource for rental assistance programs and works collaboratively with customers, landlords, community partners, funders, and HRDC departments to support housing access and stability. As part of the Compliance Department, this position may also provide coordination, direct services, or administrative support to other assigned programs, including HUD Housing Counseling and Medicaid Tenancy Support Services (TSS).

Primary

Job Duties and Responsibilities:

1. Staff Supervision & Service Delivery Oversight (20%)

• Directly supervise assigned Field Agents through regular supervision, coaching, feedback, training, performance feedback, and consistent follow-through on established expectations.

• Provide day-to-day direction and support to staff in the administration and delivery of Section 8 rental assistance and other assigned housing services.

• Reinforce consistent team practices related to customer and landlord communication, eligibility determination, benefit calculation, inspections, documentation, payment processing, follow-up, and program timelines.

• Routinely review staff workloads, assigned households, program activity, documentation timeliness and quality, and completion of required program functions to support consistency across the team.

• Provide consultation and guidance regarding complex eligibility, benefit, inspection, landlord, tenant, and program participation issues.

• Model and reinforce respectful communication, collaboration, professional boundaries, confidentiality, customer-centered service delivery, and consistent application of program requirements.

• Work with Compliance Department leadership to identify staffing, service delivery, training, or performance needs and support appropriate follow-up.

2. Program Coordination (30%)

• Coordinate day-to-day administration and delivery of HRDC’s Section 8 rental assistance program.

• Maintain working knowledge of applicable program eligibility, benefit, inspection, documentation, payment, reporting, and participation requirements and support staff in consistent implementation.

• Coordinate participant and landlord enrollment, annual and interim re-examinations, transfers, terminations, waiting list activities, and other required program processes.

• Oversee eligibility determinations and benefit calculations and support consistent application of program requirements.

• Coordinate required housing inspections and related follow-up to support compliance with applicable housing quality requirements.

• Monitor available assistance, program utilization, waiting lists, and participant and landlord activity to support timely and effective program administration.

• Support communication with customers and landlords regarding program requirements, responsibilities, benefit levels, required documentation, and changes affecting program participation.

• Support implementation of established program workflows, procedures, forms, and internal controls.

• Identify program needs, barriers, trends, and operational concerns and communicate them to Compliance Department leadership.

• Provide direct program support when needed for coverage, continuity of services, complex situations, or other program needs.

3. Program Compliance, Documentation, and Performance (30%)

• Work with Compliance Department leadership to support consistent implementation of applicable Section 8, funding, and organizational requirements.

• Review eligibility determinations, benefit calculations, participant files, inspection documentation, payment documentation, program data, and other staff work to support quality, accuracy, completeness, and timeliness.

• Ensure payment requests, eligibility…