Agency Title Clerk - First Manatee

Job Description

We currently have an agency title clerk position at one of our tag agencies.

This location offers a great working environment, competitive pay, vacation, life insurance paid by company, and a 401(k) with matching.

• High school diploma or GED, plus equivalent education and experience.
• Must pass a criminal background check.

• Strong written and verbal communication.
• Excellent interpersonal skills and calmness under pressure.
• Attention to detail and accurate record‑keeping.
• Basic computer proficiency with relevant software.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and schedules.

• Read and comprehend simple instructions and correspondence.
• Write simple correspondence effectively.
• Perform basic arithmetic (add, subtract, multiply, divide) and understand rates, ratios, and percentages.
• Apply common sense to follow written, oral, or diagram instructions and solve problems with concrete variables.

• Provides direct customer service via phone and email.
• Completes motor vehicle forms and title documents.
• Maintains organized office and paperwork.
• Scans, files, and manages inventory control of documents.
• Prepares transactions for motor vehicle run and reviews completed transactions.
• Ensures completed transaction files are checked, contacts clients as needed for reminders.
• Researches, verifies, and processes titles and registrations for vehicles, boats, and recreational vehicles.
• Processes handicap permits.
• Maintains a positive, empathetic, professional attitude toward customers.
• Interacts with the general public and responds promptly and politely to inquiries.
• Acknowledges and resolves customer issues.

• Preferred: 3 years at a Tag Agency.
• Preferred: 3 years in title processing.
• Preferred: 4 years in data entry.
• Preferred: 4 years in document management.
• Ability to commute to the location.

• 8‑hour shift, full‑time, day shift.
• Monday to Friday with alternate Saturdays.

• 401(k) and matching.
• Dental, vision, life, and health insurance.
• Employee assistance program.
• Paid time off.
• Retirement plan.

Hourly pay based on experience and knowledge.