Automotive Service Advisor​/Writer | Weekends Off | Bradenton

Job Description Job Title

Automotive Service Advisor / Writer

11930 FL-64, Bradenton, FL 34212

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

• Ability to build repair orders, which includes sourcing parts and adding applicable labor
• Ability to use technical knowledge to answer a customer's technical or symptomatic questions
• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long‑term relationships between the store, yourself and the guest we serve
• Direct, coordinate, and participate in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

• At least 3 years of experience in an automotive service write/advisor/sales role
• Prior technician experience (preferred)
• Current driver's licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows‑based computer software and automotive store applications
• Dependable and reliable for a position scheduled Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high‑volume environment

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.