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Customer Service Specialist - Bradenton, FL
Job in
Bradenton, Manatee County, Florida, 34205, USA
Listed on 2026-05-30
Listing for:
Massey Services, Inc.
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The role is based in Orlando, Florida.
Compensation$16.00-$18.00 per hour.
BenefitsMedical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and more.
Responsibilities- Answer incoming customer calls courteously and professionally; resolve customer inquiries, billing questions, and scheduling service.
- Welcome prospective new customers interested in learning about services.
- Make outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments.
- Perform daily reporting, update customer account information, handle accounts payable, and participate in human resource paperwork and payroll processing as needed.
- High School Diploma or GED minimum.
- Previous customer service experience on the phone.
- Strong problem‑solving skills.
- Excellent computer, typing, and 10‑key skills.
- Time‑management skills and sense of urgency.
- Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity Employer and Drug Free Workplace.
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