Business Office Assistant

Business Office Assistant – Bradenton, FL

Creekwood Dental – Full‑Time Business Office Assistant.

• 4‑Day Work Week (Monday–Wednesday 6:45 am‑4:00 pm, Friday 6:45 am‑2:00 pm). Hours subject to change.

• No nights or weekends.
• Full benefits package: health insurance, retirement plans, PTO.
• Quarterly bonus potential.
• Dental Assistant Academy training & continuing education.

• Greet and welcome patients.
• Manage front‑office duties (answer phones, check mail and email, communicate with patients and insurance companies).
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems.

• High School Diploma or GED.
• Proficiency with Microsoft Office Suite.

• Dental or other medical front office experience.
• Insurance billing and accounts receivable experience.
• Knowledge of dental procedures and terminology.
• Experience with Dentrix or other dental software.

• Collaborative team player thriving in a supportive environment.
• Dedicated, dependable with a positive attitude and service‑oriented mindset.

• Experience in a fast‑paced, customer‑centric environment.
• Strong communication, organizational, and multitasking abilities.
• Adaptable to changing workflows and team dynamics.
• Detail‑oriented with a proactive approach to problem‑solving.

Access to PHI; regular HIPAA training required; maintain PHI and data safeguards.

• Perform essential duties with or without accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Lift up to 15 pounds at times.
• Participate in virtual or in‑person training sessions periodically.

TB test required for all new hires in dental office positions, except in Florida and Tennessee. Must be completed before starting employment.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.