Quality Engineer Senior

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal.

Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

The Senior Quality Engineer will lead continuous improvement around safety, quality, business, and manufacturing processes with emphasis on eliminating process waste. The role will use structured quality improvement tools to drive and eliminate process waste. The Senior Quality Engineer will design complex new processes and re-engineer existing processes to product outcomes that meet safety, quality and business expectations.

• Lead continuous improvement of quality control testing, detection and defect prevention.
• Lead resolution of complex quality issues using problem solving methodology and engaging cross functional teams.
• Mentor and train Quality Inspectors and Quality Analysts in process improvement activities.
• Communicate effectively and work inter-functionally with Employee Teams, Quality, Engineering, Global Procurement & Supply Chain (GPSC), Contracts, Sales and Manufacturing to resolve complex quality related issues, deficiencies and improve processes.
• Subject matter expert in all product platforms in order to be versatile support.
• Facilitate quality led forums with various teams providing business impact, risk assessment and data-based guidance, identifying where there are largest opportunities, such as to increase first pass yield, reduce defects per unit, and achieve strategic deployment business targets.
• Lead the identification and implementation of lean manufacturing or six-sigma projects.
• Lead teams in applying the six sigma DMAIC methodology to eliminate waste.
• Perform process capability studies internally and externally.
• Design and improve process inputs to gain desired outcome.
• Improve processes to reduce common cause variability and eliminate special cause.
• Establish control plans to prevent process backsliding for consolidation of gains.
• Analyze process constraints and develop standards to overcome constraints.
• Investigate/analyze and benchmark industry practices for process validation assessments.
• Implement effective corrective and preventative actions utilizing structured planning methods.
• Partner to set purchase specifications, PPAP, and lead receiving inspections quality audits and define quality contractual requirements.
• Contribute to maintenance of ISO/IATF certifications and compliance.

• Bachelor’s degree in Engineering, Engineering Technology or related field from an accredited institution.
• Five (5) or more years of experience.

• Six-sigma certification & CQE.
• Must interpret technical drawings including characteristics such as views, title blocks, dimensioning, GD&T symbols, etc.
• Interpret specification requirements in relation to product and process characteristics.
• Advanced training/experience in the use of statistical techniques and process improvement methods.
• Must have experience with and be able to exhibit the use of structured problem-solving techniques utilizing computer applications.
• Customer quality audit experience.

The following represents general working conditions for this role. Specific conditions may vary depending on business needs and individual circumstances. This role combines office-based administrative duties with physical activity in field or production environments. In the office setting, tasks may require extended computer use, sitting, and attending meetings. Field or floor work may involve walking across various…