Consumer Finance Sales Representative

Base Salary Range

USD $18.00 - USD $25.00 /Hr.

This role is eligible for a competitive monthly incentive based on individual and company performance.

The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity.

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.

We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

For information regarding our benefits, please visit:

• Enthusiastically present all available sales products, with a focus on loans and insurance.
• Provide exceptional customer service by assessing customer needs and delivering tailored loan solutions.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Conduct frequent outbound calls to customers with past-due balances to work toward resolution and repayment.
• Consistently meet or exceed expected individual and branch goals related to the sale of company products and services.
• Learn and adhere to all Federal, State, and Local consumer finance laws and legislation.
• Accurately manage a cash drawer, including processing payments and completing daily deposits, while maintaining audit‑ready records.
• May perform additional functions depending on market demand and branch staffing.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

• Minimum of two (2) years of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem‑solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

• Cash Handling, selling and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish/English.
• One (1) year experience as an Account Representative I for Mariner Finance, LLC or any affiliate or subsidiary, or one (1) year of experience in the Consumer Lending and/or Financial Services industry, with consistent demonstrated achievement of assigned KPIs.
• Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.

Monday, Wednesday, Thursday: 9:00AM-5:00PM
Tuesday: 9:00AM-7:00PM
Friday: 9:00AM-5:30PM

Saturday hours required seasonally and as business needs require.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is…