Patient Services Rep - Clinic

Patient Service Representative – Bradenton, FL

Local Pay: $16.00/hour

Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We're looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations.

• Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.

• TBD during the interview

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
• Respond to patient questions and or concerns according to DCA Policies.
• Answering Telephones.
• Scheduling Appointments.
• Maintaining Appointment Book.
• Confirming Appointments.
• Follow up on no shows/cancellation of Appointments.
• Register Patients on sign in sheet.
• Post charges and payments to patient accounts.
• Checking voicemail on a daily basis.
• Maintain a clean and friendly waiting area for patients. ** **

• High school diploma or GED
• Minimum of Six (6) months Denticon experience in the dental industry.
• Experience answering telephones.
• Must have exceptional customer service skills.
• Experience working in a dental, medical, or other health-care office.
• Knowledge of insurance plans (HMO/PPO).
• Copy of all current required certifications and compliance documents.

• Competitive Pay
• Health, Dental, Vision, Life & Short-Term Disability Insurance(eligibility begins after 60 days)
• 401(k) Retirement Plan

Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability