Patient Services Representative- Riverfront

Job Description

Insight Global is seeking a Patient Services Representative for a direct hire opportunity.

This resource will handle general office functions that support patient care, including patient registration, insurance verification, and collecting applicable coinsurance and copayments. You'll also schedule diagnostic and follow-up appointments and answer phone calls. You'll greet patients when they arrive, manage wait times, and complete check-in and check-out tasks! You'll manage the cashier box and daily deposits, and process walk-in patients and visitors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 2+ years of customer service or patient service experience
• Very strong communication skills (written and verbal)
• Data entry experience (Excel)
• Experienced in talking to clients and patients on the phone and via email
• Proficient with Microsoft Suite experience
• Knowledge of ICD-10 and CPT coding
• Prior outpatient or clinic-based experience
• Experience with electronic medical records (EMR/EHR)