Hotel - Night Auditor Supervisor

Night Audit Supervisor

Department:
Legacy Hotel

Position Summary:

Responsible for overnight hotel operations, ensuring accurate financial reporting, guest services, and security of the property during night hours. This position combines front desk responsibilities with accounting oversight.

• Perform nightly audits of all hotel’s financial transactions, ensuring accuracy in reports, postings, and reconciliations.
• Act as the primary point of contact for guest needs and inquiries overnight, from resolving issues to handling special requests.
• Coordinate guest routing, review and finalize room assignments, and ensure systems are properly organized before the morning shift arrives.
• Collaborate with Front Desk morning shift to address outstanding items from the night audit and communicate any pertinent information to ensure exceptional guest service.
• Check guests in and out, answer phones, and assist with various guest needs throughout the night.
• Ensure that all charges for rooms, food, beverage, phones and miscellaneous are posted correctly.
• Answer guest inquiries about hotel service, facilities, hours of operation, restaurants, transportation and entertainment.
• Protect confidential guest and proprietary information in accordance with company policies.
• Handle guest challenges in a friendly and courteous manner.
• Other duties as assigned by management.

• Previous experience in hotel night audit is preferred.
• High School diploma or equivalent required.
• Proficiency with hotel operating systems and accounting software is preferred.
• Excellent customer service and communication skills.
• Strong problem‑solving abilities.
• Ability to work independently and efficiently with minimal supervision.

• Ability to lift, move, push and pull equipment or boxes in excess of 20 lbs.
• Ability to stand or walk for the duration of shift.
• Ability to work flexible hours to include nights, weekends and holidays as needed.
• Ability to operate office equipment such as computers.

• Requires a background check upon offer.
• Requires a drug test upon offer.

• Comprehensive Medical, Dental and Vision.
• Flexible Spending Account and Health Savings Account options.
• 401(k) with an Employer Match.
• Short Term and Long Term Disability.
• Group and Supplemental Life & AD&D
• Gym Discount Program.
• Pet Insurance.
• Wellbeing Program.
• and more.

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.