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Senior CCaaS Strategy & Implementation Lead

Job in Bradenton, Manatee County, Florida, 34205, USA
Listing for: Insite-Managed-Solutions
Full Time position
Listed on 2026-05-10
Job specializations:
  • IT/Tech
    Systems Engineer, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Insite-Managed-Solutions is seeking a Senior CCaaS Consultant located in the United States to solve complex contact center technology challenges. Candidates must possess 5+ years of experience in BPO operations and contact center technology, alongside expertise in platforms like NICE CXOne or Genesys. Successful applicants will support migrations and implementations, translating technical insights into practical guidance. The role offers competitive benefits including 401k, PTO, and health coverage.
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Position Requirements
10+ Years work experience
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