AV & Campus Infrastructure Technician

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About IMG Academy
IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

• Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
• Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
• Online college recruiting through NCSA College Recruiting and Sports Recruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
• Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Position Summary:
IMG Academy's Campus Technology Department is seeking a skilled and detail-oriented AV & Campus Infrastructure Technician to support the physical technology layer across one of the world's premier sports and education campuses. This is a hands-on, field-based role focused on the installation, maintenance, and troubleshooting of audiovisual systems, structured cabling, security camera infrastructure, digital signage, and IP video distribution across a large, multi-facility campus environment.

The ideal candidate is technically proficient, takes pride in quality workmanship, and thrives in a fast-paced environment where no two days are the same. This individual will work directly under the Manager of AV & Campus Infrastructure and alongside fellow technicians to execute projects, respond to service requests, and maintain the physical infrastructure that powers campus operations.

Position Responsibilities: AV Systems

• Install, configure, and maintain AV equipment across classrooms, conference rooms, athletic venues, and event spaces, including displays, projectors, audio systems, control systems, and video distribution hardware.

• Perform routine AV system checks, preventive maintenance, and troubleshooting across campus facilities.

• Support AV setups and breakdowns for campus events, athletic competitions, and special programs.

• Respond to AV service requests and resolve issues in a timely manner, escalating complex problems to the Manager when appropriate.

• Assist with AV lifecycle projects including new installations, system upgrades, and end-of-life equipment replacement.

Physical Infrastructure & Cabling

• Install and terminate structured cabling, including copper (Cat6/6A), fiber optic (single-mode and multi-mode), and coaxial cable, per TIA/EIA and BICSI standards.

• Perform cable pulls, conduit work, rack builds, patch panel terminations, and cable management across IDF/MDF and campus facilities.

• Support network drop installations, fiber splicing, and physical layer infrastructure builds for new construction and renovation projects.

• Conduct cable testing and certification, documenting results and resolving failures prior to project closeout.

• Maintain organized and properly labeled infrastructure across all campus IDFs, MDFs, and equipment rooms.

Security Camera & Access Infrastructure

• Install, aim, and configure IP security cameras across campus facilities per approved coverage plans and department standards.

• Support the Milestone VMS platform, including camera onboarding, basic configuration, and health checks.

• Troubleshoot camera connectivity, image quality, and recording issues; escalate systemic or platform-level problems to the Manager.

• Assist with security camera infrastructure projects, including new installs, replacements, and expansions.

• Maintain accurate documentation of camera assets, locations, and connectivity.

Digital Signage & IP Video Distribution

• Install and maintain digital signage displays, media players, and related hardware across campus facilities and athletic venues.

• Support IP video distribution systems, including hardware maintenance and basic configuration.

• Assist with content management and scheduling on digital signage platforms as directed.

• Troubleshoot display and video distribution issues, restoring service in a timely manner.

Documentation & Communication

• Maintain accurate records of all work performed, including cable plant documentation, equipment locations, and as-built drawings.

• Update asset registers, patch panel databases, and…